Customer Service Representative - State Farm Agent Team Member
Full Time • Salem, OR
Responsive recruiter
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Overview
Are you empathetic, driven, and passionate about building lasting relationships? Do you enjoy connecting with people and making a meaningful impact in your community? If so, working with a State Farm independent contractor agent could be the perfect opportunity for you! At our agency, you’ll have the chance to develop long-term relationships with clients, provide personalized insurance solutions, and grow your career in a supportive and process-driven environment.
Responsibilities
- Build and maintain strong customer relationships, offering exceptional service and follow-up.
- Educate clients about insurance options using a customer-focused, needs-based approach.
- Generate leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Collaborate with a dedicated team to meet agency goals and deliver outstanding customer experiences.
As an Agent Team Member, you will receive...
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Comprehensive Benefits:
- Simple IRA with company contributions
- Health, Dental, and Vision insurance
- Paid time off (vacation and personal/sick days)
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Compensation:
- Salary plus bonus opportunities
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Work-Life Balance:
- Flexible hours to support your personal and professional needs
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A Unique Work Environment:
- Join a family-oriented, bilingual agency deeply connected to the community
- Build long-term relationships with clients in a collaborative and supportive team setting
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Growth Opportunities:
- Potential for career advancement within the agency
Requirements
- Passion for marketing products and services to meet customer needs
- Bilingual proficiency in Spanish and English (required to serve our diverse client base)
- Excellent communication skills—written, verbal, and listening
- Empathy and a people-oriented mindset
- Strong attention to detail and proactive problem-solving abilities
- Willingness to learn and adapt to new technology and systems
- Ability to thrive in a structured, process-driven, and team-oriented environment
- Commitment to obtaining required insurance licensing for property and casualty, and life and health insurance
Why Join Us?
At our agency, we pride ourselves on building meaningful connections—not only with our clients but within our team. We are a small, family-oriented group that values camaraderie and community involvement. You’ll have the opportunity to make a real difference in the lives of our bilingual community members while advancing your career in a supportive and growth-focused workplace.
Join Our Team!
Take the next step in your career and join a team that makes a difference in our bilingual community. If you’re motivated, empathetic, and ready to grow, please complete our application. We can’t wait to meet you and discuss how you can contribute to our team!
Join Our Team!
Take the next step in your career and join a team that makes a difference in our bilingual community. If you’re motivated, empathetic, and ready to grow, please complete our application. We can’t wait to meet you and discuss how you can contribute to our team!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensación: $52,000.00 - $70,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Northeast Salem on Portland Road near Haysville Drive.
- I have been a State Farm agent since 2000.
- We have 60 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, National Quality Award, y Bronze Tablet
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none